Shipping policy

All orders are processed within 1–3 business days after payment is successfully received. Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you by email.

Shipping Times

Estimated delivery times vary depending on your location:

United States: 5–10 business days
Canada: 7–12 business days
United Kingdom: 5–10 business days
Europe: 5–12 business days
Australia & New Zealand: 7–15 business days
Rest of the World: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. We may offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking details may take up to 48 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact our support team. We will work with the shipping carrier to investigate the issue and help find a resolution.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the damaged item. We will review your claim and provide an appropriate solution.